Our Approach

The Social Approach is a successful, leading marketing agency in London and we have been working within marketing for over 10 years’, delivering the best results for our clients. We are focused on our clients, and what we can do for them. We know how important it is to grow your business, while also managing relationships with your customers. It can be easy for marketing to go by the wayside, while you focus on other projects and this is where we can help. We will focus on delivering a marketing campaign which delivers results, while you can focus on completing your own projects. We will take care of bringing in new business, as well as managing relationships with your clients, through our high quality marketing techniques.

We like to keep our approach to marketing quite simple. We are a digital marketing agency who believe social interaction is the key to reaching your audience, regardless of what marketing channels you decide to use.

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Our services always include social interaction, together with a “team feel”, which we believe is vital in a competitive market. We strive to grow your business, through communicating regularly with you, taking the time to understand your business and delivering the best possible results. We offer innovation and personality, which are a truly unique combination which can provide incredible results for the growth of your business.

Communication is Key

At TSA, communication is key with the services we offer. We believe in starting the creation of your marketing plan with communication at the top of the list. This involves taking the time to sit down with you (literally or via any form of communication you’d prefer) and talking about what YOU want and need from us. Our initial meeting will look something like this:

  • Talk about your business – what you do, what inspires you and who your main competitors are.
  • Your goals – where is your business at and where do you want it to be?
  • Challenges – what challenges is your business facing and what challenges do you see in devising a marketing plan?
  • Marketing – what marketing are you currently doing?
  • Target market – which customers are you looking to target?
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This initial meeting will give usgood insight intothe best way to start your marketing plan and what we want to help you achieve. It is not just about what we want, but it gives you the perfect opportunity to let us know about your expectations, so we are on the same page. We are focused on meeting your expectations and it’s just as much about what you need from us, as what we need from you. The initial meeting is a good opportunity to discuss what we need, to be able to progress and deliver results.

Understanding Your Business

It is impossible to deliver a strong marketing strategy without taking the time to understand your business. This is something we strongly believe in doing, prior to starting the develop of any marketing strategy. We will take these steps to understand your business, so that we can deliver the best possible results. It is important that we understand your culture and what you do, in order for us to get the most from the marketing campaign we create for you.


In addition to our meetings with you, our marketing experts will research your business to get a better understanding of what you do. They will get to know your business inside out, including your industry and competitors. We believe that research is an important part of developing a marketing campaign that works. Without research, we can’t get to know your business the way we want to.

Asking Questions

How can we understand your business without asking questions? We can’t really, which is why our approach is to ask questions we have, rather than just guessing what might be right for you.It is better that we know what you want and we ask questions, as well as answering any concerns you may have.

Active Listening

Understanding your business is just as much about listening, as it is about talking. We won’t just ask, we will take the time to listen to your needs. Our approach at TSA is all about having a personality and relating to our clients. We don’t just want to be a faceless name, we want to get to know you and build a relationship. This will help us deliver the very best results for your business – which is the ultimate goal.

Delivering Results

Testimonials are much more meaningful when they come from ‘the horses mouth’ so to speak. Anyone can write a piece of text on what customer’s think of their services, but it is much more meaningful when it comes directly from that person. Sharing your clients’ success stories via


We deliver a range of marketing services, including paid social , influencer marketing, content marketing and SEO. With every service we offer, we offer a unique and innovative twist. Our marketing experts are always looking at new ways to improve our services and we have an abundance of creativity and willingness to learn. We know how quickly marketing can change. For example, influencer marketinghas grown by over $3 billion in the last few years. We would never have predicted the growth in influencer marketing and we know how important it is to keep up with marketing trends. We always learn, and we are always creating new strategies and ideas. Our team are innovative and will make suggestions to help with the growth of your business.

Collaborative Approach

We believe that success comes from working well together as a team. Our combination of marketing experts work well together and collaborate on the marketing strategies to get the most benefit out of them. This collaborative approach has allowed us to enjoy success with our strategies and our clients have experienced incredible success. Some of our clients come to us without any marketing strategy in place, and some have a marketing strategy which is not producing the desired results. Our collaborative approach – both within our team and outwith, with our clients, is the reason we have enjoyed so much success. Working together as a team is important to us as collaboration equals success.

Why Work With Us?

There are hundreds of marketing agencies out there, especially within the heart of London, so why should you choose us? We believe that we offer a truly unique service to our competitors. With our accumulated experience, we know what really matters when creating a successful marketing campaign. Firstly, we work within specific specialisms; B2B marketing, retail and Ecommerce, journalism, medical, gaming, legal and professional services and hospitality. This means we work within the specialisms we have experience in and understand inside out. We don’t just wing it and hope for the best, we stick to the areas we know, as this is the way we can create the best marketing campaign for you. Our team is made up of a range of marketing experts, with skills in different services. This expertise allows us to create marketing strategies which are both innovative and high quality. We analyse data so that we can make changes to our marketing strategy, for the benefit of your business. We also love anything to do with marketing, and this passion shines through in our work. The right marketing strategy can really help your business and this is what we want to do. We want your business to grow and for you to enjoy huge success – this is what we love.

Talk to Us

At TSA, we offer a range of services, which are designed to increase your brand awareness, build relationships with your clients and help you improve your leads and the growth of your business. We take the necessary time to understand your business, the people within your business, your competitors and what you want to achieve. Our solutions are tailored to suit your requirements and we aim to meet your needs. With expertise which ranges from start ups to large organisations, we pride ourselves on our ability to help businesses achieve great results from their marketing plans – no matter what stage they are at. If you like our approach and want to take advantage of our services, speak to us today and we will be happy to discuss your options.

What Happens Next?

You can contact us  via email or telephone, or via our social sites, and we will be happy to have an initial chat about your business and how we may be able to help you. If you wish to progress, we will arrange a meeting with one of our marketing experts, where we will discuss your business in more detail. We will then create a marketing plan to suit your business and arrange regular forms of communication to follow up.

Getting Started

Don’t worry if you don’t have any prior knowledge about marketing, we can discuss all of our services in more detail with you, to give you a better understanding. We have been working with clients within a range of specialisms for a number of years’ and our clients have had differing knowledge of marketing. Some businesses already have marketing campaigns in place, but they are achieving very little results from them. Some businesses we work with don’t really understand the potential marketing services they could be using to boost their brand. We are happy to talk you through the services and ensure you understand what they are and what we can deliver for you. We will start off with a marketing audit to understand what is performing well and what needs some work. We will always provide ideas on how to boost your business.

TSA – the Marketing Company for You

We are the marketing company for you. We focus on the needs of our clients and we are here to ensure you get the best results for your business. Our ability to communicate and deliver results, is what makes us stand out from the crowd. We are your marketing company.

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